Customer case: Mexican yogurt production line project

Recently, Messina’s food processing machinery team welcomed a customer from Mexico—a business owner seeking to expand its yogurt production line. Customers learned about our company's high-quality yogurt production equipment at multiple international exhibitions and sent inquiries through our official website.

Step one: Make an inquiry

The customer contacted us through online consultation and inquired in detail about the technical specifications, production capacity, equipment customization requirements and after-sales service of the yogurt production line. Our sales team responded quickly and provided detailed equipment introductions and case demonstrations to help customers understand the advantages and applicability of our products more clearly.

Step Two: Reception and Negotiation

After receiving the customer's initial interest, we invite the customer to come to the company for an on-site inspection. On the day of reception, we arranged a detailed factory tour for our customers, demonstrating our advanced production equipment and engineering cases. The technical team provides customers with customized solutions and answers customers' technical questions in detail.

Step Three: Final DealAfter a week of communication and discussion, the customer was very satisfied with the solution we provided and reached an agreement on technology, price and delivery time. The two parties finally signed a contract, and the Mexican yogurt production line project was officially launched. Customers say they value our technical strength and service guarantee very much and look forward to long-term cooperation with us.

Through this cooperation, we not only successfully helped customers improve production efficiency, but also further strengthened the company's brand influence in the international market, demonstrating Messina's innovative capabilities and technological advantages in the field of food processing machinery.

This case shows our entire process from the customer's initial inquiry to successful transaction, highlighting our advantages in product quality, customer communication and after-sales service.